Independent Agency · FOIA guide

How to file a FOIA request with the FTC

The FTC accepts FOIA requests online through FTC FOIA portal, by email, or by mail. Here's exactly where to send it, what the FTC needs from you, and what to do if the agency stalls or says no.

Verified September 2026 against ftc.gov

Where to send your FTC FOIA request

Use one method only. Sending the same request several ways can open duplicate cases and slow things down.

Online Recommended

Submit through FTC FOIA portal. Paste your letter into the request form, or attach it if the portal takes uploads.

Email

Put “Freedom of Information Act Request” in the subject line and keep a copy of what you send.

FOIA@ftc.gov

Mail

Use certified mail with a return receipt so you have proof of delivery.

Freedom of Information Act Request Office of General Counsel Federal Trade Commission 600 Pennsylvania Avenue NW Washington, DC 20580
Phone(202) 326-2430Fax(202) 326-2477

What to know before you file

These are the agency's own rules and quirks, taken from its official FOIA page and regulations.

  • FTC rules require a statement that you will pay fees, or that you will not pay if a fee waiver is denied. FOIAFiler adds this automatically.
  • Covers consumer complaint data, enforcement records, and merger reviews.

Asking for records about yourself

If you're a U.S. citizen or permanent resident, a request for your own records is both a FOIA request and a Privacy Act request, and FOIAFiler cites both. Anyone else can still ask for their own records under FOIA alone.

Prove who you are

Agencies won't release your file without identity verification. That's usually a notarized signature or a statement signed under penalty of perjury (28 U.S.C. § 1746). FOIAFiler adds that statement for you, including the separate wording for people signing outside the U.S.

Help them find your file

Give your full legal name, date and place of birth, and any former names. Add any case, file, or A-numbers you have. The more identifiers you give, the fewer "no records found" answers you'll get.

Sample FTC FOIA request

A starting point built from a realistic example. Replace everything in [BRACKETS], or let the generator fill in your details and handle the fee, delivery, and appeal-rights language.

Records about a topic
[YOUR NAME] [YOUR MAILING ADDRESS] [YOUR EMAIL] [DATE] Freedom of Information Act Request Office of General Counsel Federal Trade Commission 600 Pennsylvania Avenue NW Washington, DC 20580 Re: Freedom of Information Act Request Dear FOIA Officer: This is a request under the Freedom of Information Act, 5 U.S.C. § 552. I am requesting the following records: All consumer complaints submitted to the FTC concerning [COMPANY NAME] between [START DATE] and [END DATE]. I am willing to pay reasonable fees for the processing of this request up to $25.00. If the estimated fees will exceed this amount, please notify me before proceeding. I would prefer to receive responsive documents in electronic format (e.g., PDF via email or on a CD/USB drive). If my request is denied in whole or in part, I ask that you justify all deletions by reference to specific exemptions of the Act. I expect to receive a response within 20 business days as provided by the statute. I reserve the right to appeal any adverse determination. Thank you for your prompt attention to this matter. Sincerely, [YOUR NAME]

If the FTC doesn't answer, or says no

FOIA gives you deadlines and a way to push back. Here's the order to use them in.

Wait out the 20-business-day clock

The clock starts when the right office receives your request. Keep your tracking number. If the deadline passes, ask for an estimated completion date; the agency has to give you one.

Appeal any denial, in whole or in part

You get at least 90 days from the date of the denial letter to appeal. Your denial letter has to tell you where to send the appeal, which is often a different office. Challenge each exemption the agency used, and ask for every part that can be separated from the withheld material.

Write my appeal →

Ask for free mediation

OGIS, the federal FOIA ombudsman at the National Archives, mediates disputes between requesters and agencies at no cost. archives.gov/ogis ↗

Take it to federal court

If the agency misses its legal deadlines, you're treated as having used up the administrative steps and can sue in federal district court (5 U.S.C. § 552(a)(4)(B), (a)(6)(C)). If you win, the court can order the government to pay your legal costs. Filing without a lawyer? courtyourself.com offers free, plain-language help with filing in federal court on your own.

FTC FOIA questions

Short answers to what people ask most.

Does the FTC accept FOIA requests by email?

Yes. The FTC accepts new FOIA requests at FOIA@ftc.gov. Its recommended route is online through FTC FOIA portal, though.

How long does the FTC have to respond to a FOIA request?

By law, 20 business days from when the right office receives your request. In "unusual circumstances" the agency can take up to 10 more business days if it tells you in writing. Backlogs often mean longer waits in practice. You can ask the agency for an estimated completion date, and it has to give you one.

Does a FOIA request cost anything?

Filing is free. Fees depend on who you are and what you ask for. For most non-commercial requesters, the first two hours of search time and the first 100 pages are free. FOIAFiler letters cap fees at $25 unless you change that, and you can ask for a fee waiver if the records serve the public interest.

Can I request records about someone else?

Yes, but you'll usually need that person's written consent, or proof of death if they have died. Without one of those, the agency will usually withhold personal information under exemptions (b)(6) and (b)(7)(C).

Related agency guides

Records often sit with more than one agency. You can file with several at once.

Ready to file with the FTC?

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